Website concierge for independent clinics
A better first response for every patient who finds you online.
ClinicGreet answers routine questions using your approved information, then turns interest into an appointment request your staff can actually act on.
No diagnosis. No invented answers. No pretending a request is a confirmed appointment.
Website concierge
The gap ClinicGreet closes
Most clinic websites make an interested patient do too much work.
They arrive with one practical question. If the answer is buried, the form is vague, or the office is closed, their intent disappears with the tab.
- 01
One unanswered question
Hours, location, insurance, services, pricing, or whether new patients are welcome.
- 02
No patience for phone tag
The office is busy or closed. The patient wants a useful answer while they are still deciding.
- 03
A form without context
“Contact me” leaves staff reconstructing intent. ClinicGreet captures who, what, and when.
One useful path
From a website question to a staff-ready request.
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01
Answer what the clinic has approved.
ClinicGreet is configured around your services, hours, locations, public pricing, policies, FAQs, and booking rules.
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02
Make the next step obvious.
Offer your booking link when appropriate, or collect an appointment request with a clear “not yet confirmed” boundary.
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03
Give staff the whole signal.
Send contact details, service interest, preferred timing, and the conversation summary—without making staff start over.
The demo uses synthetic patient scenarios and makes no real appointments.
A deliberate boundary
Administrative help is useful. Clinical improvisation is not.
ClinicGreet stays on the front-desk side of the line. If the answer is not approved, it captures the question and routes it instead of making one up.
ClinicGreet handles
- Hours, locations, and service logistics
- Public pricing, policies, and approved FAQs
- Appointment-request capture and booking links
- Structured staff handoffs
Your team handles
- Symptoms, suitability, and outcomes
- Medication, dosing, and side effects
- Patient-specific exceptions
- Urgent concerns and clinical judgment
A guided launch, not a software dump
Start with one website and one workflow.
We configure the knowledge, request path, boundaries, and staff handoff with you—then test the patient experience before it goes live.
- Week 1Scope and configure
- Week 2Test and refine
- ThenLaunch and review
Before you ask
Straight answers.
Does ClinicGreet give medical advice?
No. It does not diagnose, prescribe, recommend treatment, assess urgency, or make clinical decisions. Patient-specific clinical questions route to staff.
Does it book appointments?
By default, it offers the clinic’s booking link or captures a request and states clearly that the appointment is not confirmed until staff follows up. Direct booking requires a supported integration tested for that clinic.
Is ClinicGreet “HIPAA certified”?
No vendor is officially certified by HHS; that certification does not exist. PHI handling, vendors, retention, BAA requirements, and integrations are scoped before launch.
Can we control what it says?
Yes. The concierge is built from clinic-approved information and rules. If an answer is outside that set, it routes the question instead of improvising.
The next patient is already looking
Give them a useful first response.
See the patient experience, then decide whether it belongs on your clinic’s website.